Privacy Policy

Effective Date: September 16, 2026

Revolution Rehab respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact our office, or use our services.

1. Business Information

Revolution Rehab

Dr. Tyler Kinch, PT, DPT

4981 Plainfield Ave NE

Grand Rapids, MI 49525

Phone: (616) 344-4469

2. Information We Collect

We may collect personal information when you:

Fill out a contact, inquiry, or intake form

Request an appointment, evaluation, or consultation

Call, text, email, or communicate with our office

Use our website

Provide information during patient intake, self-pay consultations, or care

The information we may collect includes:

Name

Phone number

Email address

Appointment details

Health, physical function, or injury-related information you choose to provide

Messages or information submitted through our website

Technical website usage data (e.g., browser type, device information, pages visited, general location data)

3. How We Use Your Information

We may use your information to:

Schedule and confirm appointments or consultations

Respond to inquiries and requests

Provide physical therapy, rehabilitation, and wellness services

Issue superbills, receipts, or billing documentation upon request

Communicate with you regarding your treatment plan or home exercise programs

Send appointment reminders, office announcements, or service updates

Improve our website, practice operations, and patient experience

Maintain business and legal records

Comply with applicable state and federal laws

4. Health Information and HIPAA

As a healthcare provider, Revolution Rehab maintains protected health information. Health-related data collected as part of patient evaluation and physical therapy care is subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable state privacy laws. Any protected health information will be handled strictly in accordance with our HIPAA Notice of Privacy Practices.

5. Text Messages, Calls, and Emails

If you provide your phone number or email address, we may contact you regarding appointments, consultation requests, scheduling, treatment follow-ups, superbill requests, or office updates.

By providing your mobile number, you agree that we may contact you by phone call or text message for healthcare, scheduling, or service-related purposes. Mobile details and personally identifiable information will not be shared with third parties for marketing purposes. You may opt out of text messages at any time by replying STOP or by contacting our office directly.

6. Sharing of Information

We do not sell your personal information. We may share information only when necessary, including with:

Healthcare providers involved in your care (with your permission or when clinically appropriate)

Third-party scheduling tools, practice management systems, payment processors, or administrative platforms that assist in practice operations

Technology vendors that host or support our website and communications systems

Legal, regulatory, or governmental authorities when required by law

Other parties with your explicit written consent

Third-party service providers are permitted to use information solely as necessary to provide services to our practice and are obligated to maintain appropriate data privacy and security.

7. Website Cookies and Analytics

Our website may use cookies, analytics tools, or similar technology to understand visitor interactions and improve website performance. Information collected through cookies may include IP address, browser type, device type, pages viewed, and time spent on site. You may adjust your browser settings to decline or clear cookies at any time.

8. External Links and Third Parties

Our website may contain links to external platforms, such as online booking applications, payment gateways, review platforms, or social media pages. Revolution Rehab is not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to review their privacy policies before submitting personal data.

9. Data Security

We implement reasonable technical, administrative, and physical measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no internet transmission or electronic storage solution can be guaranteed to be 100% secure.

10. Your Privacy Rights

Depending on applicable laws, you may have the right to:

Request access to certain personal information we maintain about you

Request corrections to inaccurate or incomplete information

Request restrictions on certain communications

Inquire about how your data is processed

Opt out of promotional communications, if any

For health information governed by HIPAA, please refer to our HIPAA Notice of Privacy Practices for details on your medical records and privacy rights.

11. Children’s Privacy

Our website is not designed to collect personal information from children under the age of 13 without verifiable consent from a parent or legal guardian. If we discover that personal information has been collected from a child under 13 without appropriate consent, we will take prompt steps to delete it.

12. Michigan Jurisdiction

Revolution Rehab is located in Grand Rapids, Michigan, and adheres to applicable state and federal laws. Any legal matters or disputes relating to this Privacy Policy will be governed by the laws of the State of Michigan.

13. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Revisions will be published on our website with an updated effective date.

14. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Revolution Rehab

Dr. Tyler Kinch, PT, DPT

4981 Plainfield Ave NE

Grand Rapids, MI 49525

Phone: (616) 344-4469